We could not be happier with Viewpoint and the services they've provided us for years! Everyone at this company, from the scheduler to the owner, is friendly, helpful, and professional. When they come to your home they are courteous, explain everything clearly, and listen to any concerns you may have. We recently needed Viewpoint to come out to address an issue with hornets, and we could not happier with the service. Tasha (the nicest scheduler ever) helped me get an appointment the same day I called, and Scott showed up within the expected time window. He assessed the problem, explained the best solution, and got to work. We noticed a reduction within hours, and have not seen any hornets since the treatment. There was a slight mix-up with our payment, and while my husband and I were none the wiser, Scott came back to the house to point out the mistake and correct it. This is another reason why we'll never work with another pest management company - they put honesty first, and truly care about their customers. Thank you to Jerome and his entire team!
Jerome was very friendly and honest with his assessment of our small pest problem. He got right to work and wore shoe covers so he didn't track anything into the house. It took him roughly an hour to go through the house to set traps and spray. He is very prideful in his work and without hesitation he cleaned up a small spot on the kitchen floor that he made.
Jerome was extremely professional. I needed a termite inspection done for the sale of my home. He was punctual. thorough, friendly and talked to me throughout the inspection to let me know what he was doing and looking for. He had my report and certificate emailed to me within the same day. He has been the best Pest Control professional that I have ever used. I highly recommend Jerome and Viewpoint Pest Management.
I needed a Pest Inspection to close on my home loan, when I contacted Viewpoint Pest Management, LLC they were very responsive and arrived on time. The technician explained the inspection he would be performing and what he would be looking for. I felt well informed & his report was timely completed. Very professional, highly recommended.
Viewpoint earns the highest marks. I was impressed with the , punctuality professionalism, and care that Viewpoint made when they inspected my house. I will definitely recommend and hire them in the future.
I appreciated Mr. Dixon's on-time arrival and the very professional way in which he completed the service. He has acquired us new customers and my wife and I look forward to his service throughout the coming year.
I contacted this company through Home Advisor and Jerome called me right away to confirm and see if I had flexibility on timing for our appointment. I did so we set something up and he showed up on time, diagnosed and treated the issue and was super respectful. Highly recommend.
I hired them to get rid of a hornets nest in some bushes in front of home. They did an excellent job and killed all of the hornets on first visit. The cost seemed a little high but, you are paying for quality work.
Jerome from Viewpoint was very professional in all capacities. Booking was easy and flexible. He was on time, polite, performed thorough treatment, and is very knowledgeable. I also appreciate the electronic management system that Viewpoint uses, making booking, payment, and further treatment easily arranged and documented. Without question, we will be using Viewpoint for our further pest control needs.
Scott Hohein serviced our house off-cycle for carpenter bees and carpenter ants. Scott was very courteous, thorough and professional. He checked every potential way the carpenter ants could enter and even took additional time around the house to find and treat their nest to prevent a recurrence. We've lived in the Northern VA area for over 12 years and have had Viewpoint Pest for over 4 years. I've stayed with Jerome and his technicians because they're responsive, accommodating to hectic schedules, friendly, courteous, thorough, professional and downright good!
Scott arrived between the appointed hours. He inspected the entire basement, kitchen and rear exterior. Scott removed a large rat that was then dead, but had been alive the day before. We had merely trapped it under a box to contain the obviously sick or dying rodent. Even though there was no evidence of rodent infestation found. Scott placed traps in the basement as a precaution, which we appreciated. The price was steep, but the peace of mind made it worth it. Thanks, Scott!!
I contacted Viewpoint Pest Management frantic regarding a pest issue I discovered that morning. The young lady on the phone was so understanding and professional. She was able to schedule me an appointment the same day. Mr. Dixon arrived on time and was professional as well. He located the problem immediately and took the time to explain the situation. He also advised me that he noticed a termite issue in the garage. If you are looking for a professional company to handle your pest issues, I highly recommend Viewpoint Pest Management.
I started using Viewpoint several years ago to remediate a wasp's nest. When we moved into a larger home and my fiance wanted a more humane way to deal with all of the pests, I knew exactly who to call. Great service, good communication, and a pleasure to deal with to achieve the results you are looking for. I highly recommend Viewpoint Pest Management.
I cannot say enough about Viewpoint and their exemplary customer service and professionalism! I wish I could enter 10 stars - just to display how satisfied I am. From my initial phone conversation with Tasha to setting up of my first consultation with Jerome - Viewpoint went above and beyond in making me and my family feel comfortable and supported. The day of our service Jerome was very punctual, extremely professional and unbelievably proficient in servicing our home. I felt completely confident in their knowledge and feel secure in using Viewpoint in the future. I will recommend them to all my friends and family!
This is my wife's account but I needed to write a review right away. We had wasp infestation and we thought we had it under control. We were wrong and my wife was under attack while I was at work. We have a newborn and toddler so I was really worried while at work. I called Viewpoint Pest Management at 5 pm and they made time to come that same evening. They are a family operated business and the owner showed up with his son and was ready to help a family in need. The owner was so nice and just wanted what was best for our family even when he could have been home already. It was dark outside and he still inspected and found the source of the wasps. He didn't try and sell us anything or even charge us anything since it was their free consultation. He said he could get rid of the wasps that evening with his treatment but also directed us on how to get rid of the wasps on our own. I would refer this company to anyone. Great ownership who cares for the safety of a fellow family first before making a sale. We look forward to using them for pest control of other pests we have around our home. His wife was also very helpful and kind on the phone.